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    Trust & Security

    Your data's in safe hands

    Security isn't a feature we bolted on — it's how autometa is built. Here's exactly how we protect your customer data.

    Contact securityRead privacy policy
    SOC 2 Type II
    GDPR
    TLS 1.2+
    AES at rest
    How we protect you

    Security from the ground up

    Six layers of protection, from encryption to compliance to disclosure.

    Encryption everywhere

    Data is encrypted in transit with TLS 1.2+ and at rest. Sensitive integration credentials are AES-encrypted with per-environment keys — never stored in plaintext.

    Hardened infrastructure

    Hosted on managed, isolated cloud infrastructure with network segmentation, automated patching, encrypted backups, and continuous monitoring.

    Access controls

    Role-based permissions, granular per-object access, optional SSO/SAML, and full audit logging keep every action attributable and least-privilege by default.

    Data residency

    Strict multi-tenant isolation keyed on your organisation. Enterprise customers can choose regional data residency across our Toronto and Tallinn regions.

    Compliance

    Built to SOC 2 Type II controls and GDPR. A Data Processing Agreement (DPA) and security questionnaire support are available for Enterprise.

    Responsible disclosure

    We welcome security research. Report a vulnerability to security@autometa.in and we'll acknowledge it quickly and work with you to resolve it.

    Transparency

    Subprocessors

    We use a small set of vetted infrastructure providers to deliver the service. Each is bound by data-protection terms.

    Cloud hosting & compute
    Managed Postgres database
    Object storage (file uploads)
    Transactional email delivery
    Error & uptime monitoring

    Found a vulnerability?

    We take reports seriously and respond fast. Email security@autometa.in with the details.

    Security questions before you commit?

    Our team is happy to walk through controls, DPAs, and questionnaires.