Privacy Policy

This Privacy Policy explains how autometa OÜ (“autometa”, “we”, “us”) collects, uses, and shares information when you use our website and CRM application. By using autometa you agree to the practices described here.

We collect the following categories of information:

• Account data — name, email, organisation, and authentication details.
• Customer data — the contacts, deals, messages, and records you store in your workspace.
• Usage data — pages visited, features used, and diagnostic logs.
• Device data — IP address, browser type, and similar technical metadata.

We use information to:

• Provide, maintain, and improve the service.
• Authenticate users and secure accounts.
• Respond to support requests and communicate with you.
• Detect, prevent, and address abuse or technical issues.

We do not sell your personal data.

We share data only with vetted subprocessors that help us run the service (hosting, database, storage, email delivery, and monitoring), each bound by data-protection terms. We may also disclose information where required by law.

We retain account and customer data for as long as your account is active. When you delete data or close your account, we remove it from active systems and from backups on a rolling schedule.

If you are in the EEA or UK, you have the right to access, correct, export, restrict, or delete your personal data, and to object to certain processing. To exercise these rights, contact us at the address below.

• Right of access
• Right to rectification
• Right to erasure
• Right to data portability
• Right to object

We protect data with encryption in transit and at rest, strict tenant isolation, and least-privilege access controls. Learn more on our Security page.

Questions about this policy? Email privacy@autometa.in or reach us through our contact page.